Activation Lock Support

Activation Lock Support

Find My includes Activation Lock—a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. Activation Lock turns on automatically when you turn on Find My on your device.

If you are unable to remember your Apple ID and Password in order to turn off Find My, you can create a support request through Apple at the following: https://al-support.apple.com/#/additional-support

Please note, AASPs such as ourselves are unable to assist with security issues. Such as those with Activation Lock.

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